Privacy and Policies

Privacy Policy

Diet Hub is committed to protecting the privacy of our clients and website users. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services or visit our website.

Information We Collect

• Personal Information:

Name, address, email, phone number, medical history and health-related information.

• Payment Information:

Credit/debit card details and billing address.

• Usage Data:

IP address, browser type, pages visited, and time spent on our site.

How We Use Your Information

Provide and improve our services.
Process payments and manage appointments.
Send updates, newsletters, and promotional offers (with your consent).
Ensure compliance with medical and legal regulations.

How We Protect Your Information

SSL encryption for online transactions.
Secure storage for sensitive health and payment data.
Limited access to personal data for authorized personnel only.

Refund Policy

At Diet Hub, we strive to ensure the satisfaction of our clients. Our Refund Policy outlines the terms and conditions for refunds on our services and products.

Eligibility For Refunds

• Service Refunds:

Refunds are available for unused or canceled appointments if canceled at least 24 hours in advance.

• Product Refunds:

Products must be unopened and in their original packaging.

Non-Refundable Items

Customized plans or services already rendered.
Digital content, including e-books and downloadable resources.
Promotional items and gift cards.

Changes To This Policy

Aeterna reserves the right to update this Refund Policy at any time. Changes will be effective immediately upon posting on our website.